Customer Reviews

At Hotspring World we pride ourselves in providing the very best hot tub ownership experience possible, below are some reviews and comments from some of our customers.

Chris Henson
Chris Henson
19:23 11 Jun 17
Having looked extensively at many tubs and companies I felt very happy to buy from Hotspring World because of the build quality of the product and professionalism and helpfulness of the company representatives . My tub was delivered almost straight away and set up ready for me to enjoy . I'd recommend this company to all of my friends and family !!
ashley ellerby
ashley ellerby
17:59 17 Apr 17
The customer care is second to none. Once we had purchased the best tub for us the support and help we received was fantastic. Advice on where to locate the tub and how it would be powered was spot on and the delivery team were ace. The company has looked after us for three and a half years and we have never been disappointed with any visits to the centre. We will definitely have our next tub from them too. We would unreservedly recommend them.
Melanie Henshaw
Melanie Henshaw
13:27 29 Mar 17
We brought our hot tub from here 10 years ago and it is still as good as new. We often visit for supplies and advice from the extremely helpful staff. If you are thinking of getting a hot tub I strongly recommend you don't buy until you have visited the Derby show room and ask for Anita.
wendy franklin
wendy franklin
13:16 25 Feb 17
We took delivery of our hot tub purchased from hotspringworld in October. After being helped and advised by Matt and Anita, the whole process was simple and stress free. They advised us on the the one that suited our needs best, and were able to answer any queries we had. Delivery was arranged and the set up team were amazing. An easy process start to finish. We would recommend the team and company to anyone. The aftercare service is second to none.
Simon Douglas
Simon Douglas
21:14 12 Feb 17
Buying the tub and arranging delivery was really simple thanks to the friendly and knowledgeable staff. Over a year later and there's still a warm welcome when we go back for supplies. The tub itself is fantastic and is being used 3 or 4 times a week even in the middle of winter. We looked around for a while before buying and the HotSpring tubs really do meet the low running costs they advertise. Highly recommended.
Patrick Smith
Patrick Smith
18:45 24 Jan 17
I took delivery of my hot tub purchased from hotspringworld in September. After being helped and advised by Matt and Anita, the whole process was simple and not stressful. They let me take my time and try every hot tub, advising of what options each one had without being pushy. They were very patient Until I decided on the one that suited me best. Delivery was arranged and the set up team were amazing. An easy process start to finish. I would recommend the team and company to anyone.
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